Tuesday, November 11, 2014

Feedback given on Laura Lucas in the Nokia Case

Dear Laura Lucas,

I just read your blog which provided an easy read. There are some  minor errors that have to do with English “other companies depend in their collaboration” should be depend ON. Etc. But they are just minor errors so if take the time to read your post again you will pick them out easily.

Furthermore the blog is incomplete as you also mention. Point three on how other coordination mechanisms could improve this is not yet dealt with. In answering the second question on diffusing sustainability criteria I would elaborate more on the diffusion part as now it is only mentioned in the question, but does not come back in the actual answer. Here you could talk on how measures etc. get spread throughout the supplier and how they trickle down from the top management to the work floor.

You wrote that it didn’t became clear to you how Nokia can check if their suggestions were taken into consideration, but as audits are recurring events for sure the supplier will try to, before each audit, implement several of their clients suggestions. If this is done right or sufficiently is another question, but therefor we have audits to check upon this progress. Moreover Nokia also discussed in the end that it is a long process that needs time.

Overall my impression of the blog is that it could all be formulated a bit more sharp and concise and that of course it should be finished. In the first part all elements are already in place so that should not be too much work, in the second and third part there are things missing still.

Good luck!


Jody Milder

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